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Frequently Asked Questions

Most frequently asked questions about our care services.

Precision care is run by a team of professionally qualified Nurses and Carers who have a Certificate 3 or 4 in Aged care, NDIS qualifications for disability, and enrolled nurse and/or registered nurse qualifications for case management and palliative care.

We QMS certified and undergoing ACHS certification. We are also government approved providers for NDIS – the National Disability Insurance Scheme.

Private home care is home care funded directly by you. Unlike government funded packages, there are no waiting periods and you can start immediately.

We develop a private home care plan together that meets your lifestyle needs and helps you with your weekly routine.

No. Private health care does not cover palliative care.

From government funding to private funding, there are several ways to pay for the services you need. If you would like to discuss your options, please phone us on 1300 942 273 and we will be happy to assist.

We are very flexible and can provide you with services seven days a week and at any time of the day and night. We want to ensure that you receive the support you need when you need it. We will work with you to make sure you are receiving the tailored services you need. If your situation changes, we can adapt our support as required and we can also help to arrange support if you take holiday or spend some time away from home.

You can book a Carer or nurse from Precision Care from as little as 1 hour and up to 24 hours. A member of our Assessment Team will work with you to ensure that you receive the number of hours that will allow you to achieve your desired outcome. Remember it is up to you to make the final decision.

Precision care is a wholly Australian owned family company. We have a set rate that is fair for the Client, the worker and ALPHA. Private clients will fund their own care.

Home care rates vary depending on the complexity of the care required, the classification of the Carer, e.g. Personal Carer or Registered Nurse and the timetable that you require the care. E.g. day, evening, night, weekday, weekend, Public Holidays. Please contact our home care team for our latest rates.

Carers are able to assist you with the daily requirements of everyday living. For example, assistance with toileting and showering as well as any general duties that you may not be able to do by yourself. Carers may also accompany you to your appointments and any social events that you may not be able to attend otherwise. If you are unsure if a Carer is right for you call 1300 942 273 to have a discussion and we will listen and provide options to satisfy your current needs.

Nurses are trained to meet more complex care needs such as post hospital wound dressings, provide palliative and oncology care needs as well as administer medications or treatments that will aid in your recovery. Our assessor will discuss all options with you.

There are some requirements that you will need to meet around the house to ensure that our Carers and nurses remain safe whilst in your home. Our home care team will go through these with you and help you address any issues. Most tidy and uncluttered houses will be able to meet these requirements easily.